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+name: General issue
+description: Report a general issue with Video.js
+labels: "needs: triage"
+body:
+ - type: markdown
+ attributes:
+ value: |
+ Thank you for using Video.js and contributing by opening an issue. Before you start, please check this list:
+ * If you are not reporting a bug, but want to ask a general question, use [discussions](https://github.com/videojs/video.js/discussions) instead.
+ * Check the [FAQ](https://videojs.com/guides/faqs) and [troubleshooting guides](https://videojs.com/guides/troubleshooting).
+ * If there is an existing open issue for exactly the same problem, comment there instead.
+ * However, be careful not to comment on old and closed issues. Your new comment is unlikely to be noticed.
+ * Take care to make sure it is really the exact same issue. Conflating tangentially related issues is counterproductive. If in doubt, open as a new issue.
+ * Add useful new information, such as a new reproducible case to help narrow down the issue.
+ * If the issue is with a specific plugin, it's generally better to open an issue on the plugin repository instead.
+ * Please do take the time to give detailed information, and include a test case. A detailed issue with actionable information will get a better response than a vague anecdote.
+ - type: textarea
+ id: description
+ attributes:
+ label: Description
+ description: |
+ Please give a detailed description of the issue.
+ What did you expect to happen, and what happened?
+ validations:
+ required: true
+ - type: input
+ id: testcase
+ validations:
+ required: true
+ attributes:
+ label: Reduced test case
+ description: |
+ Please add a URL to a [reduced test case](https://stackoverflow.com/help/minimal-reproducible-example) where the issue can be observed. We have a [starter template](https://codepen.io/gkatsev/pen/GwZegv?editors=1000#0) on Codepen.
+ **Without a test case** it's unlikely your issue can be actioned.
+ For a playback problem, including the stream URL is _essential._
+ placeholder: https://
+ - type: textarea
+ id: str
+ attributes:
+ label: Steps to reproduce
+ description: Detailed steps to reproduce the issue.
+ value: |
+ 1.
+ 2.
+ 3.
+ validations:
+ required: true
+ - type: textarea
+ id: errors
+ attributes:
+ label: Errors
+ description: If there is an error displayed in the player or in the console, please include them here.
+ - type: input
+ id: version
+ attributes:
+ label: What version of Video.js are you using?
+ description: Please include all relevant versions. If not using the latest version, explain why not in the description above.
+ placeholder: e.g. vX.Y.Z
+ validations:
+ required: true
+ - type: input
+ id: plugins
+ attributes:
+ label: Video.js plugins used.
+ - type: input
+ id: browser
+ attributes:
+ label: What browser(s) including version(s) does this occur with?
+ placeholder: e.g. Chrome 100
+ validations:
+ required: true
+ - type: input
+ id: os
+ attributes:
+ label: What OS(es) and version(s) does this occur with?
+ placeholder: e.g. Windows 11
+ validations:
+ required: true