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name: General issue
description: Report a general issue with Video.js
labels: "needs: triage"
body:
- type: markdown
attributes:
value: |
Thank you for using Video.js and contributing by opening an issue. Before you start, please check this list:
* If you are not reporting a bug, but want to ask a general question, use [discussions](https://github.com/videojs/video.js/discussions) instead.
* Check the [FAQ](https://videojs.com/guides/faqs) and [troubleshooting guides](https://videojs.com/guides/troubleshooting).
* If there is an existing open issue for exactly the same problem, comment there instead.
* However, be careful not to comment on old and closed issues. Your new comment is unlikely to be noticed.
* Take care to make sure it is really the exact same issue. Conflating tangentially related issues is counterproductive. If in doubt, open as a new issue.
* Add useful new information, such as a new reproducible case to help narrow down the issue.
* If the issue is with a specific plugin, it's generally better to open an issue on the plugin repository instead.
* Please do take the time to give detailed information, and include a test case. A detailed issue with actionable information will get a better response than a vague anecdote.
- type: textarea
id: description
attributes:
label: Description
description: |
Please give a detailed description of the issue.
What did you expect to happen, and what happened?
validations:
required: true
- type: input
id: testcase
validations:
required: true
attributes:
label: Reduced test case
description: |
Please add a URL to a [reduced test case](https://stackoverflow.com/help/minimal-reproducible-example) where the issue can be observed. We have a [starter template](https://codepen.io/gkatsev/pen/GwZegv?editors=1000#0) on Codepen.
**Without a test case** it's unlikely your issue can be actioned.
For a playback problem, including the stream URL is _essential._
placeholder: https://
- type: textarea
id: str
attributes:
label: Steps to reproduce
description: Detailed steps to reproduce the issue.
value: |
1.
2.
3.
validations:
required: true
- type: textarea
id: errors
attributes:
label: Errors
description: If there is an error displayed in the player or in the console, please include them here.
- type: input
id: version
attributes:
label: What version of Video.js are you using?
description: Please include all relevant versions. If not using the latest version, explain why not in the description above.
placeholder: e.g. vX.Y.Z
validations:
required: true
- type: input
id: plugins
attributes:
label: Video.js plugins used.
- type: input
id: browser
attributes:
label: What browser(s) including version(s) does this occur with?
placeholder: e.g. Chrome 100
validations:
required: true
- type: input
id: os
attributes:
label: What OS(es) and version(s) does this occur with?
placeholder: e.g. Windows 11
validations:
required: true
|
