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-name: General issue
-description: Report a general issue with Video.js
-labels: "needs: triage"
-body:
- - type: markdown
- attributes:
- value: |
- Thank you for using Video.js and contributing by opening an issue. Before you start, please check this list:
- * If you are not reporting a bug, but want to ask a general question, use [discussions](https://github.com/videojs/video.js/discussions) instead.
- * Check the [FAQ](https://videojs.com/guides/faqs) and [troubleshooting guides](https://videojs.com/guides/troubleshooting).
- * If there is an existing open issue for exactly the same problem, comment there instead.
- * However, be careful not to comment on old and closed issues. Your new comment is unlikely to be noticed.
- * Take care to make sure it is really the exact same issue. Conflating tangentially related issues is counterproductive. If in doubt, open as a new issue.
- * Add useful new information, such as a new reproducible case to help narrow down the issue.
- * If the issue is with a specific plugin, it's generally better to open an issue on the plugin repository instead.
- * Please do take the time to give detailed information, and include a test case. A detailed issue with actionable information will get a better response than a vague anecdote.
- - type: textarea
- id: description
- attributes:
- label: Description
- description: |
- Please give a detailed description of the issue.
- What did you expect to happen, and what happened?
- validations:
- required: true
- - type: input
- id: testcase
- validations:
- required: true
- attributes:
- label: Reduced test case
- description: |
- Please add a URL to a [reduced test case](https://stackoverflow.com/help/minimal-reproducible-example) where the issue can be observed. We have a [starter template](https://codepen.io/gkatsev/pen/GwZegv?editors=1000#0) on Codepen.
- **Without a test case** it's unlikely your issue can be actioned.
- For a playback problem, including the stream URL is _essential._
- placeholder: https://
- - type: textarea
- id: str
- attributes:
- label: Steps to reproduce
- description: Detailed steps to reproduce the issue.
- value: |
- 1.
- 2.
- 3.
- validations:
- required: true
- - type: textarea
- id: errors
- attributes:
- label: Errors
- description: If there is an error displayed in the player or in the console, please include them here.
- - type: input
- id: version
- attributes:
- label: What version of Video.js are you using?
- description: Please include all relevant versions. If not using the latest version, explain why not in the description above.
- placeholder: e.g. vX.Y.Z
- validations:
- required: true
- - type: input
- id: plugins
- attributes:
- label: Video.js plugins used.
- - type: input
- id: browser
- attributes:
- label: What browser(s) including version(s) does this occur with?
- placeholder: e.g. Chrome 100
- validations:
- required: true
- - type: input
- id: os
- attributes:
- label: What OS(es) and version(s) does this occur with?
- placeholder: e.g. Windows 11
- validations:
- required: true